More competitive through automation

Automatify is a leading Swiss IT service company with the mission to empower businesses to become more digital, efficient, and competitive through automation (Robotic Process Automation) of manual processes. We serve as a bridge between business and technology, capturing processes, enhancing them with their requirements, and implementing them using the most suitable technologies, such as Gen AI, Analytics, or PowerApps. Our headquarters are located in Zurich, our Engineering Center is in Cluj Napoca, and we serve clients throughout the entire DACH region.

Why automate processes?

THINK
DIFFERENT!

Automation with a ‘Think Different’ Approach

A few years ago, when RPA became increasingly popular for automating manual processes, many organizations used this technology almost exclusively for simple, high-volume processes with little to no user interaction.

The rapid technological advancements of various cloud services, such as Azure Open AI (GPT) or Microsoft Power Platform, in combination with RPA platform providers (UiPath, Automation Anywhere, Microsoft), are enabling entirely new approaches to automating complex end-to-end processes.

“Think different” means, for us, approaching RPA tasks not as we have in the past, but with a disruptive mindset to achieve maximum efficiency gains, cost reductions, and employee satisfaction.

“‘Think different’ in this context means being open to new ideas—even if they seem so unusual or promising that they are hard to imagine.”

Which technical automation approaches generate more business value?

RPA Classic

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RPA Classic

Wherever you manually handle repetitive processes and need to access your ERP or specialized application, Robotic Process Automation (RPA) can be utilized. RPA mimics the manual process steps of the user via the user interface or through an API if available. RPA projects do not require any software modifications to your existing ERP or specialized application. This allows manual processes to be automated quickly and with predictable effort using RPA, offering the advantage that the entire investment will be amortized in less than a year.  

Figure: Example of an automated end-to-end process with integrated Gen AI, Power Apps, and Analytics components. Highlighted are the RPA bots that retrieve, process, or transfer information.

 

Self Service Apps

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The combination of RPA and self-service apps enables more efficient process handling by involving the users. RPA automates where it makes sense and provides all relevant information necessary for user decision-making within the app. When designing such process-specific apps, we consider not only the technical aspects but also the users’ preferences regarding usability and ease of use.

Figure: Example of an automated end-to-end process with integrated Gen AI, Power Apps, and Analytics components

Power App for processing spare parts orders

Power App for processing order confirmations

Power App for processing orders

RPA + Generative AI

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The availability of Gen AI services, such as Azure Open AI Services, enables the application of disruptive or entirely new automation approaches. The combination of RPA and Gen AI is a perfect match. For example, RPA can hand over relevant business documents to a Gen AI service. RPA can then request and automatically process all the desired contextual or detailed information from the document. By using Microsoft Azure Open AI Service, maximum data security and protection can be guaranteed.  

RPA and GEN AI

Figure: Example of an automated end-to-end process with integrated Gen AI, Power Apps, and Analytics components

RPA + Analytics

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With RPA, the repetitive manual steps required to complete a process are automated or digitized. Preparing these process steps using analytics allows you to view the process from various perspectives. This enables better evaluation of process steps, gaining new insights, and initiating corrections more quickly. We develop analytics dashboards based on Microsoft Power BI.

RPA Analytics

Figure: Example of an automated end-to-end process with integrated Gen AI, Power Apps, and Analytics components

Illustration: order confirmation dashboard

Illustration: dashboard for the order confirmations still to be processed

Figure: services dashboard

iPaaS (API first)

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iPaaS (API first)

If your organization is planning a long-term, strategic integration architecture that encompasses various business areas and systems, iPaaS is an exciting alternative to RPA because it enables centralized control and unified data management. When does RPA make sense, and when is it worth pursuing an iPaaS strategy? The answer depends on various parameters. We are happy to advise you on this topic and also offer a range of implementation services. We support the iPaaS platforms from Dell Boomi as well as Microsoft (Azure Integration Services).

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